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Never, ever a handling fee!! Shipping and Handling We attempt to ship your order as soon as we receive it. If there is going to be a wait on an item, it will be listed on the product page. There will be no back orders, you will have to place the order again, if we are out of stock of an item. We offer the following shipping methods: PLEASE REMEMBER, IF YOU DO NOT GET INSURANCE, WE CANNOT BE RESPONSIBLE FOR PACKAGES SHIPPED USPS. USPS---Priority USPS---Ground Fedex---Ground I highly recommend Fedex Ground on packages over 3#'s. Due to the added costs, you may find that you are the proud owner of a recycled box for shipping. (Hey, it's good for the planet anyway!) |
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Returns We highly suggest that you sample before ordering in larger quanities. We DO NOT do returns on fragrance oils. With that being said...we know we are human, and if you receive the wrong order, we will be more than happy to replace the item. (We will of course pick up the shipping on that!) If something of that nature would ever happen, please email us or call us right away, and we will give you instructions for returns. |
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Please get in touch to offer comments and join our mailing list for sales and specials! You can e-mail us at: Heartfelt Candle Supply Heartfelt Candle Supply * (330)284-0282* Canton, OH 44710 |